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Capitec Merchant App: The Best Way to Transact with Customers


How to Download and Use the Capitec Merchant App




If you are a merchant who wants to accept customer payments anywhere anytime, you might want to consider downloading and using the Capitec Merchant App. This app is a new and innovative way to transact that is secure, easy to use, and available on most smartphones. In this article, we will explain what the Capitec Merchant App is, how to download it, how to use it, and what are its reviews and alternatives.


What is the Capitec Merchant App?




A brief introduction to the app and its features




The Capitec Merchant App is an app developed by Capitec Bank, one of the leading banks in South Africa. The app allows merchants to accept customer payments with two methods: Masterpass QR code payments and mobile card machine payments. Masterpass QR code payments are payments made by scanning a QR code displayed on the merchant's phone using a Masterpass-enabled app. Mobile card machine payments are payments made by inserting or tapping a card on a portable device connected to the merchant's phone via Bluetooth.




capitec merchant app download


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The benefits of using the app for merchants and customers




There are many benefits of using the Capitec Merchant App for both merchants and customers. Some of them are:


  • It is convenient and fast. Merchants can accept payments anywhere anytime without needing a fixed point of sale or cash. Customers can pay with their preferred method without needing cash or cards.



  • It is secure and reliable. Merchants can reduce the risk of fraud, theft, or loss of cash. Customers can enjoy a safe and seamless payment experience with encryption and authentication.



  • It is affordable and transparent. Merchants can enjoy low transaction fees and no monthly rental fees. Customers can see the exact amount they are paying before confirming.



  • It is informative and interactive. Merchants can see their payment history, share payment receipts, and view their sales data on the app. Customers can get instant confirmation and feedback on their payments.



How to Download the Capitec Merchant App?




The steps to download the app from Google Play or App Store




The Capitec Merchant App is available for free on both Google Play and App Store. To download it, you need to follow these steps:


  • Go to Google Play or App Store on your smartphone.



  • Search for "Capitec Merchant" in the search bar.



  • Select the app from the list of results and tap on "Install" or "Get".



  • Wait for the app to download and install on your phone.



  • Open the app and follow the instructions to set it up.



The requirements and compatibility of the app




The Capitec Merchant App has some requirements and compatibility issues that you need to be aware of before downloading it. Some of them are:


  • You need to have a smartphone that runs on Android 5.0 or higher or iOS 11.0 or higher.



  • You need to have an active internet connection (Wi-Fi or mobile data) on your phone to use the app.



  • You need to have a Capitec Bank account and a Capitec Merchant ID to register and log in as a merchant.



  • You need to have a Masterpass-enabled app (such as Capitec Masterpass, Zapper, SnapScan, or FNB Pay) to accept Masterpass QR code payments.



  • You need to have a mobile card machine (such as Yoco, iKhokha, or ZipZap) to accept mobile card machine payments.



How to Use the Capitec Merchant App?




The steps to register and log in as a Capitec merchant




To use the Capitec Merchant App, you need to register and log in as a Capitec merchant. To do that, you need to follow these steps:


  • Open the app and tap on "Register" or "Log in".



  • Enter your Capitec Bank account number and your Capitec Merchant ID. If you don't have a Capitec Merchant ID, you can apply for one on the app or on the Capitec website.



  • Enter your personal details and create a password.



  • Verify your identity with your fingerprint or a one-time PIN sent to your phone.



  • Agree to the terms and conditions and complete the registration or login process.



The steps to accept payments with Masterpass QR code or mobile card machine




To accept payments with Masterpass QR code or mobile card machine, you need to follow these steps:


  • Open the app and tap on "Accept payment".



  • Select the payment method: Masterpass QR code or mobile card machine.



  • Enter the amount and a reference for the payment.



  • For Masterpass QR code payments, display the QR code on your phone and ask the customer to scan it with their Masterpass-enabled app. For mobile card machine payments, connect your phone to your mobile card machine via Bluetooth and ask the customer to insert or tap their card on the device.



  • Wait for the payment confirmation and receipt on your phone.



  • Share the receipt with the customer via SMS, email, WhatsApp, or print.



The steps to view payment history, share receipts, and view sales data




To view payment history, share receipts, and view sales data, you need to follow these steps:


How to apply as a Capitec merchant and download the app


Capitec merchant app for Masterpass QR code payments


Capitec merchant app for mobile card machine payments


Capitec merchant app features and benefits


Capitec merchant app payment history and receipts


Capitec merchant app sales data and analytics


Capitec merchant app security and data privacy


Capitec merchant app reviews and ratings


Capitec merchant app compatibility and requirements


Capitec merchant app support and contact details


Capitec merchant app vs other payment apps


Capitec merchant app for iOS devices


Capitec merchant app for Android devices


Capitec merchant app download link for Google Play Store


Capitec merchant app download link for App Store


Capitec merchant app update and new features


Capitec merchant app troubleshooting and FAQs


Capitec merchant app user guide and tutorial


Capitec merchant app demo and video


Capitec merchant app testimonials and success stories


Capitec merchant app pricing and fees


Capitec merchant app referral and rewards program


Capitec merchant app integration and customization


Capitec merchant app alternatives and competitors


Capitec merchant app feedback and suggestions


  • Open the app and tap on "Payment history".



  • Select the date range and filter by payment method, status, or reference.



  • Tap on any payment to see the details and share the receipt with the customer again if needed.



  • Tap on "Sales data" to see a summary of your sales by day, week, month, or year.



  • Tap on any chart or table to see more details and export the data as a CSV file if needed.



What are the Reviews and Alternatives of the Capitec Merchant App?




The ratings and feedback from users of the app




The Capitec Merchant App has received mostly positive ratings and feedback from users of the app. On Google Play, it has an average rating of 4.4 out of 5 stars from over 500 reviews. On App Store, it has an average rating of 4.6 out of 5 stars from over 100 reviews. Some of the common praises are:


  • The app is easy to use and convenient for both merchants and customers.



  • The app is secure and reliable for accepting payments.



  • The app is affordable and transparent with low fees and no hidden charges.



  • The app is informative and interactive with useful features and functions.



Some of the common complaints are:



  • The app sometimes crashes or freezes during transactions.



  • The app sometimes does not reflect payments immediately or accurately.



  • The app sometimes has issues with connectivity or compatibility with some devices or networks.



  • The app sometimes has errors or bugs that affect its performance or functionality.



The comparison and contrast with other similar apps




The Capitec Merchant App is not the only app that allows merchants to accept payments with their smartphones. There are other similar apps that offer different features, benefits, and drawbacks. Here is a table that compares and contrasts some of them:



App namePayment methodsFeesRatings


Capitec Bank account and Capitec Merchant ID. You can also compare and contrast it with other similar apps to see which one suits you best.


We hope this article has been helpful and informative for you. If you have any questions or feedback, please feel free to contact us or leave a comment below. Thank you for reading and happy transacting!


FAQs




What is the difference between Masterpass QR code and mobile card machine payments?




Masterpass QR code payments are payments made by scanning a QR code displayed on the merchant's phone using a Masterpass-enabled app. Mobile card machine payments are payments made by inserting or tapping a card on a portable device connected to the merchant's phone via Bluetooth.


How can I get a Capitec Merchant ID?




You can apply for a Capitec Merchant ID on the Capitec Merchant App or on the Capitec website. You will need to provide some details about your business, such as your name, address, contact number, email, and bank account. You will also need to agree to the terms and conditions and pay a once-off activation fee of R150.


How can I get a mobile card machine?




You can get a mobile card machine from one of the providers that partner with Capitec, such as Yoco, iKhokha, or ZipZap. You will need to register


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